RidofitVancouver (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, use our services, or interact with our advertisements on platforms like Google, Facebook, and Instagram.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Personal Information

  • When You Contact Us: Name, email address, phone number, address, and other contact details when you fill out a contact form, request a quote, or reach out for customer support.
  • Transactions: Payment information when you purchase services.
  • Service Details: Information about the junk removal or estate cleanout services you require.

B. Automatically Collected Information

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and ads to provide you with personalized ads and improve user experience.
  • Analytics: Information such as your IP address, browser type, device ID, pages visited, time spent on our site, and links clicked.

C. Third-Party Data

  • We may collect information about you from third-party sources such as Google Ads, Facebook, and Instagram, which includes details on how you interact with our ads and other content across these platforms.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services, including junk removal and estate cleanouts.
  • Process your payments and provide customer support.
  • Respond to inquiries, provide quotes, and schedule services.
  • Personalize and optimize your user experience and show relevant ads.
  • Measure and analyze the performance of our ads on platforms like Google, Facebook, and Instagram.
  • Ensure compliance with legal and regulatory requirements.
  • Send marketing communications, including promotions, special offers, or updates about our services. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following ways:

A. With Service Providers

We work with third-party service providers who assist with our business operations, such as payment processors, web hosting providers, and advertising platforms (e.g., Google, Facebook). These providers are contractually obligated to protect your data and only use it as instructed.

B. With Third-Party Platforms (Google, Facebook, Instagram)

We use advertising platforms like Google Ads, Facebook, and Instagram to serve targeted ads based on your interests and interactions with our website. These platforms may collect information about you through cookies and other tracking technologies to deliver personalized ads.

C. For Legal Reasons

We may disclose your information if required to do so by law, or in response to valid legal processes, including subpoenas, court orders, or to protect our rights, safety, or property.

4. Your Privacy Rights

You have rights concerning your personal information, including:

  • Access & Correction: You can request access to your personal data or correct any inaccuracies.
  • Data Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-Out of Targeted Ads: You can opt-out of targeted advertising by adjusting your cookie settings or using tools provided by Google Ads, Facebook, and Instagram.

To exercise these rights, contact us at info@ridofitvancouver.ca

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to collect and store information about your interactions with our website and ads. These technologies help us improve our services, personalize content, and deliver targeted advertisements.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Security of Your Information

We implement a variety of security measures to protect your personal data. This includes using encryption, secure server technology, and limited access to your personal information by authorized employees or contractors.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer necessary, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any websites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete the data promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about our privacy practices.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us

RidofitVancouver